IVR

IVR : Manu Info Solutions (MIS) is a proven leader in the development of computer telephony solutions including interactive voice response (Interactive Voice Response) products and services.

MIS provides the following interactive voice response solutions:

• Interactive Voice Response Systems – Complete analog and digital Interactive Voice Response phone systems.
• Interactive Voice Response Software – Interactive Voice Response application development software solutions.
• Interactive Voice Response Programming – Interactive Voice Response development by our experienced staff.
• Interactive Voice Response Services – Complete Interactive Voice Response outsourcing services at our secure call center.
• Interactive Voice Response Applications – Full set of Interactive Voice Response phone applications.

Custom Interactive Voice Response Program Development

The MIS development team uses the systems approach when creating Interactive Voice Response applications. The following are the basic functions performed by our experienced team of professional managers and developers using this Interactive Voice Response Design Process:

• Interactive Voice Response Consulting – Initial Interactive Voice Response application feasibility study
• Interactive Voice Response Design – Create a design specification of the application
• Interactive Voice Response Development – Organize a development team and assign tasks
• Interactive Voice Response Programming – Perform actual coding of the Interactive Voice Response application
• Interactive Voice Response Testing – Test the Interactive Voice Response application prior to going live
• Interactive Voice Response Implementation – install the Interactive Voice Response program in a live environment
• Interactive Voice Response Management – maintain and enhance the ongoing Interactive Voice Response program

Interactive Voice Response Systems

MIS offers both an affordable and expandable Interactive Voice Response phone system. This solution includes a modern Windows PC with Dialogic computer telephony cards. When combined with our extensive Interactive Voice Response software, these phone systems can perform both inbound call distribution as well as outbound calling campaigns – concurrently.  

Interactive Voice Response Software

MIS has created a comprehensive Interactive Voice Response software development library that can be used to create virtually any phone application. Our easy to use interactive voice response software leads you step by step through the design and production of your custom phone applications.

Interactive Voice Response Programming Services

MIS offers complete Interactive Voice Response development and programming services and Interactive Voice Response application design and development. From simple to complex phone applications,MIS personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.